JUST LIKE YOUR FAMILY: HELP IS A PHONE CALL AWAY!

One of my favorite things I often hear from our loyal clients is how fantastic our customer service is here at Dealers Auto Auction of the Rockies. It drives home our mission to make our clients feel like family. As with any family, caring for each other is of fundamental importance. When you need help, calling a family member will result in a willingness to help. The feeling of loyalty from family is very difficult to duplicate, but promotes a feeling of security. We want you to feel like a part of our family.

How does that relate to buying or selling vehicles at Dealers Auto Auction of the Rockies? One clear way is to address the insecurities of buying online. Our sales team is always here to help you navigate the complexities of online purchases. You can bring any question or concern to our knowledgeable staff and we will work tirelessly to address your needs as quickly as possible.

You can utilize us in the following ways:

• Additional research on a Condition Report. Need clarification on a particular vehicle? Our staff is available by phone, facetime (video chat), text, or email.
• No condition reports? Sometimes the selling dealer won’t provide a condition report. We are more than happy to provide a video walkaround, send pictures, or facetime with you to review the vehicle of interest.
• Pre-sale Inspections. For a nominal fee we can make sure everything checks out on your potential purchase.
• Courtesy walk arounds. Our staff is available to answer any questions regarding any vehicle on our run list each week. We are more than happy to be your boots on the ground at the auction.
• Post sale inspections.

Just like a good family member, we celebrate your success. We also want to ensure you utilize everything Dealers Auto Auction of the Rockies has to offer. Our staff is here for you whenever you need us! Let us help you reach your full potential!

Michele Noblitt
Dealers Auto Auction of the Rockies
Executive Vice President